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Reduce claim cycles with effective claim intake and fast closure.

Insurance companies know the importance of processing a claim as quickly as possible.

Industries

We know the importance of processing a claim as quickly as possible

Insurance companies know the importance of processing a claim as quickly as possible, as well as fulfilling their commitment to customers in a time of need. The process can be helped significantly with an effective intake of First Notice of Loss — the initial, critical information from the customer regarding their accident.

We train our agents to be the best in the field

  • Our agents are trained to take First Notice of Loss claims, helping to reduce the claim cycle.
  • Agents are trained to identify potentially fraudulent claims that can prolong or hinder legitimate ones.
  • We ensure your customer's initial claim interaction is fast, smooth, and efficient.
  • Outsourcing this step to Centris means customer satisfaction goes up as the claim process moves faster.
Insurance

With Centris

You'll receive
every time.

01
Support 24/7, 365 days — We are available to assist your customers every hour of the day and every day of the year.
02
Accent-neutral bilingual support — Our agents are fluent in both Spanish and English for clear communication in both languages.
03
Deep understanding of American culture — 70% of our agents lived in the U.S. and bring a strong understanding of the culture, slang, and cultural references.
04
30+ years of nearshore experience — For over three decades we've helped partners expedite service and keep customers informed at every step.
05
Quality assurance & business intelligence — We analyze every customer interaction across all channels to ensure compliance and uncover actionable intelligence.

FAQ

Common questions.

It's the initial, critical information gathered from a customer regarding their accident or claim. Our agents are trained to take FNOL claims to help reduce the overall claim cycle.

Yes. Agents are trained to identify potentially fraudulent claims that can prolong or hinder legitimate ones.

Yes. Customer satisfaction goes up as the claim process moves faster, since the initial claim interaction is handled quickly and efficiently.

Ready to talk about
Insurance?

Book a 15-minute demo. We'll listen to your operation and show you how Centris fits.

Book a 15-minute demo Or call 1-800-530-4897