Identify, engage, and convert more customers with a 24/7 website live chat.
Spot the visitors who are ready to buy before they leave the page.
Engage prospects with the right offer at the right moment.
Understand visitor statistics to catch leads slipping through the cracks.
Guide prospects to the products and services they actually want.
Your company values human connection because you know your customers do, too. Give them the high-touch service they crave with live chat services run by humans, not algorithms.
Our live chat team provides a personalized approach to building rapport to optimize customer retention — and you can steal market share from competitors that just can't offer the same level of customer care.
With a website live chat, your prospects and customers never feel alone. Our experts guide them to the products and services they really want and provide targeted offers to incentivize the conversion.
Our live chat services can also monitor web page views and analyze customer statistics to identify leads that could be slipping through the cracks.
Outsourcing your website live chat to Centris helps you free up time to focus on your core business needs. We can lend a hand during busy seasons or completely take over your live chat processes.
Our expert trainers can also teach your team how to live chat like the pros, and create training materials your company can use for a lifetime.
By real people. Our live chat team provides a personalized approach to building rapport, not an algorithm-driven chatbot.
Yes. Our live chat services can monitor web page views and analyze customer statistics to identify leads that could be slipping through the cracks.
Yes. If you need HIPAA and PCI-compliant programs available in English and Spanish, our live chat services cover both languages.
Yes. We can lend a hand during busy seasons or completely take over your live chat processes, whichever fits your needs.
We are PCI and HIPAA compliant and ensure all our programs meet necessary regulations.
Whether you are looking for traditional voice services, live chat, emails, social media, or text messaging services, you can rely on Centris to provide a high-quality experience for your customers.
Focus on your CORE business and leave your calls to us. Spend your time more productively by letting us focus on providing your customers outstanding support.
With us, you just need to train one group. After that, our team develops training material and methodology to keep training new recruits.
Just tell us the profile of your agents and we'll do the rest. We provide the highest quality training to make sure everyone's on the same page.
Having more than one contact center is handy when the unexpected happens — snow storms, floods, power outages, strikes, or other unexpected situations.
Most businesses experience periods of high and low call volume. Our workforce management system lets us hire more agents or reduce your seat count depending on the season.
Talk with Centris about the service model, staffing plan, and customer workflows that fit your business.
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