Call & Contact Center Services
Centris is a U.S. headquartered customer contact and call center offering bilingual (English & Spanish) call center, back-office, and support services with two nearshore locations. We’ve been helping our customers for more than 30 years!
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Up to 45% of savings for our customers
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30+ years of experience
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2 nearshore locations
![Customer Support](https://centrisinfo.com/wp-content/uploads/2022/12/centris-queretaro-3-1024x683.jpg)
Customer Support
Centris Information Services is a nearshore customer contact center focusing on bilingual call center and support services.
Continue reading![Business Process Outsourcing](https://centrisinfo.com/wp-content/uploads/2022/12/centris-queretaro-45-1024x683.jpg)
Business Process Outsourcing
Become more flexible by letting us take care of your internal business processes. We handle claims processing, customer service, tech support, web design, data entry, data management, and much more!
Continue reading![Other services](https://centrisinfo.com/wp-content/uploads/2022/11/services-thumb-3.jpg)
Other services
In addition to BPO, Centris provides advanced contact center solutions and services such as quality assurance, tech support and marketing survey.
See all servicesWe Work With:
Insurance
If you are in an accident, filing a claim can be stressful. Our agents are trained to walk customers swiftly the process.
Continue readingHealthcare
With more people than ever using self-help medical services, having good support for your patients is more important than ever. Our services include Patient Advocacy, RCM, Soft Collections, and Scheduling.
Continue readingRetail
We help ecommerce and retail companies provide impeccable customer service to their valuable customers through voice, live chat, and emails.
Continue readingCentris Case Studies
Read our latest case studies and learn what it means to partner with Centris
See all case studies![Healthcare Industry Case Study](https://centrisinfo.com/wp-content/uploads/2022/11/2bgqjhmw-0iifqf-p8twtq-1-1024x656.jpg)
Healthcare Industry Case Study
This Healthcare Technology and Services Firm needed Hispanic Market Support but got much more with Centris.
Read more Healthcare Industry![Auto Insurance Industry Case Study](https://centrisinfo.com/wp-content/uploads/2022/11/insurance-adjuster-e1582088495272-1-1024x657.jpg)
Auto Insurance Industry Case Study
This auto insurance company reduced customer service costs by 50% while improving the customer experience after outsourcing to Centris.
Read more Auto Insurance IndustryWhy Nearshore?
Centris provides up to 45% savings over U.S.-based call centers … all without sacrificing quality. We’re as close to the U.S. as you can be without being in the United States.
Centris is without a doubt the best call center solution provider in North America, and we are grateful for partnering with your team.
Mobile Telecommunications Industry
I am honored and appreciate our Centris team. More so our agents are doing really great work as well.
Appointment Scheduling Industry
It has been such an honor and a pleasure to work with you all and I look forward to all the great work we’ll get to do in the future! We’re very fortunate to work with such great folks like you all!
Quick Service Restaurant Industry
It’s been a pleasure working with Centris and we appreciate the care you are taking to learn our business and taking care of our customers.
Parking Industry
Amazing job yesterday!! 97.37%!!! Very impressive!!!
Staffing Industry
Are you a business looking to partner up with Centris?
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Plus! You will receive our guide to learn more about moving your contact center operations to Mexico.