Give your customers the service they deserve when you invest in our marketing surveys.

Gain Invaluable Feedback Effortlessly With Our Phone Surveys

Our marketing surveys allow your customers to tell you exactly what they want and expect from your company so you can deliver fantastic performance every single time. With our surveys, you can find out what your business is doing right, what needs improvement, and which services aren’t resonating with your target audience.

This gives you the data you need to build customer loyalty, increase trust, and best allocate your resources. If you want to unlock the power of customer feedback for your business, contact us today to set up your customer surveys.

Gain insightful business intelligence through marketing surveys

Centris has a long history of developing marketing surveys that are an integral tool to knowing and understanding your customers. When you partner with Centris, you get market survey support that provides clear insights into your business along with a strategy with will enhance your customer experience.

Let our agents conduct your market surveys and analyze the data collected. We know how to customize surveys for any industry and then analyze the results. We provide a thorough report that details the customer experience, giving your business a clear perspective on how you’re doing. We also make strategic recommendations for improving the customer experience and develop a plan to implement and support those changes.

We operate two contact centers in Mexico, providing end-to-end survey solutions in English and Spanish. We are PCI and HIPAA compliant and ensure all our programs meet necessary regulations.

Whether you are looking for surveys through traditional voice, live chat, emails, social media, or text messaging, you can rely on Centris to provide a high-quality experience for your customers.

How Our Marketing Surveys Can Accelerate Your Business

When you give your customers the best service possible, you pave the way for success. This allows you to generate more positive reviews, take advantage of emerging opportunities, outperform the competition, and more.  See how our surveys can help your business grow.

Increase Brand Loyalty

When your customers know that you care about their concerns and work promptly to address them, they know you are a company they can trust. This makes it easier to increase brand loyalty and turn your customers into brand advocates.

Protect Your Brand’s Reputation

Your customers want to share their feedback on their experience with your brand. When you give them the opportunity to share that feedback directly with you, you can reduce negative reviews and catch problems before they damage your business’s reputation.

Drive More Revenue

When you provide exceptional service, you’ll notice an increase in repeat customers and find it easier to gain new customers. These surveys can also help you identify patterns, trends, and opportunities in your industry. This allows you to grow your business more efficiently and become more competitive in your industry.

How Our Marketing Surveys Work

Step 1: Getting Started

We’ll start by determining what you are looking for and help you create a survey tailored to your business’s needs.

Step 2: We’ll Begin Your Surveys

We can conduct your surveys in various ways. For example, we can follow up with your customers after a customer service call or after a store experience.

Step 3: Make Data-Driven Decisions

Once we’ve gathered your data, you can use it to make more informed decisions based on customer feedback. This allows you to build a more positive customer experience and grow your business.

How Much Do Our Marketing Surveys Cost?

Our marketing surveys are a long-term investment in your company’s well-being and offer an outstanding ROI. We can also scale your services up and down as your business needs change. Contact us to build a plan tailored to your budget.

Find Out How You Can Best Serve Your Customers

Our marketing surveys can give you the insights you need to steer your business towards a more successful, sustainable future. Contact Centris to get started.