The world is changing. When call centers first started, people used them for calling other people or taking calls. That was it. Now, there are few tasks a call center can’t do. We prefer the term “Solutions Center”.
Here are some of the things our agents are doing:
- Live chat support
- Email support
- Insurance claim processing
- Website design
That’s right, website design. Is that what you were expecting from a call center? Probably not. Mariam, the Web Design Supervisor, talks about her team and their work:
More and more companies are realizing that they don’t have to keep a large staff of people to do the day-to-day tasks that keep their business running. If you’ve used an Uber, you’ve experienced how outsourcing something you may not want to do (driving/transportation) has affected your life.
This really is just the beginning. If your company has a task that’s repetitive or takes time away from your core business, maybe it’s time to consider a solutions center. At up to 40% less than our US-based competition, you could save some serious money!
Can we talk to you about the tasks your company could outsource? Click the button below, fill out your info, and we’ll initiate a conversation. It’s time to join the solutions center revolution.
[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_button link=”/contact-us” color=”default” size=”xlarge” stretch=”no” type=”flat” shape=”square” target=”_self” title=”Find out more about live chat” gradient_colors=”|” gradient_hover_colors=”|” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”1px” icon=”” icon_divider=”yes” icon_position=”left” modal=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” alignment=”center” class=”” id=””]Find out if a call center is right for your business.[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
