In the following piece, John Paul Williams of Polycom video collaboration solutions provider, tells us why innovative teams improve business outcomes and motivate workers and offers us his insight creating high performing supply chain teams Those of us who have been a part of high performing teams know the exhilaration of reducing time-to-market, cutting out […]

“Your call may be monitored and recorded for quality assurance purposes …” We’ve all heard this recording, or something very similar, when placing a call to customer service. You may have even thought, “I hope this &$@*# call is recorded because they’re going to get an ear-full if they don’t fix this once and for […]

Leadership at Centris Google the subject of leadership and you will see more than 300 million results. Definitions, traits, quotes, skills, styles. There are probably as many opinions on leadership as there are types of leaders. So what does leadership mean at Centris? For us, leadership is about people. Our first priority is the customer. […]

What is the best reason for outsourcing?

Which will be the main contact media customers will use in 2015?